N and pledged to keep working with the US-based firm on developing coffee machines and promoting the business worldwide. Philips, best known to consumers for its electric toothbrushes, TVs, wake-up lights and coffee makers, is struggling to boost profits and ease the impact of slowing growth as it restructures and streamlines to compete in weak European markets flooded with lower cost Asian rivals.
Single-cup coffee brewers catering to demand for convenience and customization have gained massive popularity in recent years with rival coffee pod systems like Nestle's NESN. N Tassimo Senseo's main competition. Neither firms disclosed past income from the Senseo product line or named new coffee target markets. According to Philips, more than half of Dutch and a quarter of French and German households have a Senseo coffee maker. Once you have registered your affected appliance by calling the number above, we will send you an exchange unit.
You can expect to receive your new Senseo approximately six weeks after you make contact with Philips Consumer Care either via phone or online. We appreciate your cooperation and sincerely regret any inconvenience caused. The type number has 6 digits, starting with HDxxxx, and can be found in the top left hand corner of the label. The production date can be found in the bottom right hand corner of the label. Please only record the first 4 digits.
By clicking on the link, you will be leaving the official Royal Philips Healthcare "Philips" website. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites.
Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein. Important safety warning. The product type-numbers affected are: HD, HD and HD Unaddressed calcification in the coffeemaker from use of hard or medium water, when combined with an external electrical fault, can lead to obstruction of the overpressure release system causing boilers to suddenly separate possibly leading to injury.
The affected batches:. Is my product affected? The product production date has 5 digits and can be found on the bottom right of the label. The manufacture country can be found on the bottom left of the label.
Please also read the FAQs. Affected units should be exchanged via the communicated system. Disclaimer If the Senseo coffee maker submitted for exchange is not an appliance affected by this Senseo Exchange Action, Philips reserves the right to claim back the cost of transportation to and from the consumer's location. Philips will provide a free replacement unit model HD in the color black. Hide Show. Compare now. Select to compare. Cancel Compare products.
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